TERMS & CONDITIONS

 

14 DAY MONEY BACK GUARANTEE

We’re so confident in our skincare products and we guarantee you’ll love it.  If for any reason you're not entirely satisfied with our product, you may send us back the item for a full refund on the amount of the product within 14 days of its delivery. The returned product needs to be at least 80% unused. To organise a return, please contact us via email at contact@aforapothecary.com or DM us on Instagram @aforapothecary.

 

Please note we can only accept back A For Apothecary products that were directly purchased through A For Apothecary, we cannot accept products that were purchased from a third-party retailer.

 

SHIPPING WITHIN SINGAPORE

 

COURIER
Items are delivered via tracked local courier at $4.80 to prevent damage or loss of items. 

We provide free courier delivery for purchases above $65. 

 

PROCESSING TIMES
Orders will usually ship within 3-4 business days.

 

DAMAGED/LOST ITEMS
Unfortunately, lost or damaged mail happens despite our best efforts. We are not held responsible for items that are already shipped. Please contact us if you encounter damaged or lost items and we will gladly give you discount vouchers for your next purchase. 

 

SHIPPING ADDRESS
Please verify the shipping address and information before confirmation. If a package returns to us and needs to be reshipped, please be aware that additional shipping fees may be required.

 

 

INTERNATIONAL SHIPPING

 

We ship to the following countries:

 

Malaysia, Vietnam, Indonesia, Australia, South Korea, United States, United Arab Emirates, Thailand, China, Brunei, Taiwan.

Please note that there may be additional taxes and duties in each individual country. 

 

REFUNDS AND EXCHANGES

 

CANCELLATIONS
Orders can be canceled if the item(s) had not been shipped. Please allow 2-3 days for cancellation to be processed. 

 

REFUNDS & EXCHANGES
Due to the nature of our products, we are not able to accept refunds or exchanges for items shipped. 

 

 

ADDITIONAL POLICIES

 

SKIN SENSITIVITIES
While our products contain all natural ingredients, we would advise caution for individuals with skin sensitivities. All our ingredients are listed in the product description. We advise doing a skin patch test before trying out any new products on your baby. 

 

STORAGE
Please store items in a cool, dry place before use. Once open, use within the shelf-life date as stated on the product.